Refund policy
Return Policy
We want you to love your purchase! If you’re not completely satisfied, you can return your item within 30 days of the order date. To be eligible for a return, the item must be unused, unwashed, and in its original condition with all tags and packaging intact. Please have your receipt or proof of purchase ready.
How to Initiate a Return
- Contact Us: Email our customer support with your order number and the reason for your return.
- Return Instructions: We’ll provide you with further instructions, including a return shipping label if applicable.
Refunds
Once your return is received and inspected, we’ll notify you about your refund status. If approved, your refund will be processed back to your original payment method within 10 business days. (Please note that your bank or credit card company may take additional time to post the refund.)
Exchanges
If you’d prefer an exchange, please return the item for a refund and place a new order for the item you’d like instead.
Non-Returnable Items
- Sale items and gift cards
- Personalized or custom-made items
- Items marked as final sale
Damaged or Incorrect Items
Please inspect your order upon arrival. If you receive a damaged or incorrect item, contact us immediately with details of the issue attached (such as photos and a description), so we can resolve the issue promptly.
If you have any questions or need further assistance, feel free to contact us.